GDPR & Privacy

The data we store is kept on our encrypted computer. We DO NOT under any circumstances store payment card information. If you are at all worried about Snip It holding your data, you may visit the salon and ask about the information we hold. You can then decide if you would like us to delete this. Snip It takes the privacy of our clientele very seriously. We do not share any data relating to our clients to third party vendors. The information we store on our clientele includes their name, number, their hair colouring requirements, and email address. Only with permission did we collect this data, and have asked since GDPR if anyone has an issue with us holding this information.

Cancellation Policy 

We understand that unexpected circumstances may arise, requiring you to cancel or reschedule your appointment. We kindly request that you provide us with at least 24 hours' notice if you need to cancel or reschedule your appointment. In the event of a late cancellation (less than 24 hours' notice) or a no-show, we reserve the right to charge a cancellation fee equivalent to 25% of the scheduled service(s). For certain appointments or services, we may require a booking deposit to secure your booking. This deposit will be applied towards the total cost of your service(s) and is non-refundable in the event of a late cancellation or no-show. Repeated instances of late cancellations or no-shows will result in the requirement of pre-payment for future appointments or the inability to schedule appointments with our salon. We understand that emergencies and special circumstances may arise, and we will do our best to accommodate these situations with compassion and flexibility. Please contact us as soon as possible if you encounter any unforeseen challenges that prevent you from keeping your appointment. By booking an appointment with Snip It, you acknowledge and agree to abide by our cancellation policy outlined here. We appreciate your cooperation and understanding, and we look forward to providing you with exceptional service during your visit to our salon.